Didn't like paying to park. Just a place to sleep. The bed was excellent. The on-site restaurant was pricey. The phone didn't work. I called the front desk clerk on my cell phone and asked for a comb, but I never got one.
Map of Hotels near Chicago Union Station
The room wasn't serviced the 2nd day. The location was the best thing about this place.
I highly recommend staying here. The staff was always happy and helpful. It's not high-end, but it's a good value. Good room and friendly hotel staff. Adequate workout room, but one of the treadmills needed adjustment and cleaning. My only complaint was that there was no safe in the room. The sofa bed was right next to the king bed.
The bathroom door didn't lock, and I could see through the gap between the doors, which were like french doors. There was no valet parking at the hotel, and no in-and-out privilege. The room was quiet and well-designed. You won't regret staying here. By all means, stay here. The staff was great, from the check-in clerk who set us up in an upper-floor suite to the housekeeper. Everyone smiled and made us feel at home.
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All the employees were polite. The bar menu was extremely limited. Excellent staff; one employee greeted us and settled us in our room, then offered great tips about the city. Road construction outside went on past midnight twice during our stay. Our room was awesome, and the employees we encountered were extremely friendly and helpful. I recommend staying here. We had a view of building walls and the heating and cooling units. The staff was professional. All the employees were friendly and helpful, and breakfast was great. Up to 2 adults and 2 children. Relax and enjoy our simple yet generous menu refreshed in line with the seasons in our comfortable stylish setting.
Unwind with a cocktail in the intimate atmosphere of the contemporary lobby Lounge. Open daily and serving a diverse bar menu. Excellent location for downtown area. Easy walking distance of all major attractions. Breakfast very good and rooms really clean. Only downside was noise from building works on street which started up early in the mornings. We are truly delighted you enjoyed our central location and our newly renovated rooms. I do sincerely apologize for the building construction noise that caused an early morning. Our Hotel team has been in con act with construction crew to advise of the disturbance.
It was a pleasure to have you as our guests, and we look forward to welcoming you again, next time you are in Toronto. I had the chance to stay in a newly renovated room. It smells fresh and new: Furniture, bed and all equipment looked brand new. We are truly delighted you enjoyed your visit with us.
As an AccorHotels LeClub member, we very much appreciate hearing from our most loyal guests, and although delighted you enjoyed your visit in our newly renovated rooms, I will certainly follow up with our desk team to ensure we are following preference on our members profile prior to arrival. I sincerely apologize Thank you once again for Choosing Novotel Toronto Centre, and for sharing your stay with us.
We very much look forward tow welcome you back again soon. Clean and spacious rooms with really comfortable beds. Will stay again when we return to Toronto. Im truly delighted you enjoyed your visit, and would recommend us. It's music to our ears, thank you very much. Our teams take great pride in ensuring a relaxing and rejuvenating stay for all our guests.
Hotel EMC2, Autograph Collection: Boutique Hotel Chicago Downtown
Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Andrew White Manager, Operations. Check in was a breeze! I am truly delighted we provided a seamless arrival and deck in experience. We are truly committed to ensuing a easy and restful stay for all out guests. Beautiful rooms, very clean. Very friendly staff including housekeeping.
Hotel near to Union Station
Restaurant waiter very likeable and professional. Only one drawback was the chicken my daughter ordered had a strange odor which the waiter promptly returned it and did not charge. I am delighted to hear you enjoyed your visit with us, and the services from our teams. I am disappointed to learn of your experience in our lobby lounge, and will promptly address with our management team. Excellent service is what we strive to be known for; therefore your feedback is extremely important as it enables us to continually improve our service and provide a memorable experience to our valued guests.
If there was anything we should have dome to ensure your satisfaction, please do not hesitate to let us know as we would love to hear.
Our relationship with our guests is of paramount importance. We hope that you will present us with the opportunity to better serve you soon. Sincerely, Andrew White Manager, Operations an…. We stayed 6 nights at this hotel, tho we had 3 bookings due to a change of plan. This did seem to cause some confusion at check-in as we wanted the same room for all. We did present an email that assured us this was possible and arrangements were duly made tho' the billing was still separate. The superior king room was spacious and the bed comfortable.
USB charging points were available so we did not need our adaptors. There was a very good supply of toiletries in the bathroom and the shower had 3 outlet options. Transport and the city centre were nearby and we used the City Site seeing bus with the Niagara Falls optional add-on. The in room TV had very limited hotel information without data about the restaurant - this badly needs some attention. We did dine in the hotel and the meals were good and freshly cooked.
Breakfasts were well cateed for and the staff were very helpful. Dear Paul J; Thank you very much for sharing your recent stay with us, we are truly delighted you enjoyed your visit, and sincerely apologize for the confusion at check-in with keeping your same room. Our newly renovated room were designed to provide a seamless stay and put your mind at ease, therefore the installation of USB ports were essential with the popularity and necessity of tablets and smartphones.
As you mentioned, we also have new digital televisions which we are in the process of adding content to showcase our restaurant, and property amenities such as pool and fitness centre as well as attractions in the city with map and directions. Thank you for sharing your experience with us, and we agree chefs know how whip up a tasty meal.
We do hope you will keep us in mind, next time you are in Toronto. The general areas and room were nicely furnished and very inviting. The staff was friendly and the food was good. I especially enjoyed the sauna. Exceptional service is what we strive to be known for; therefore your feedback is extremely important as it helps us to continually improve our service and provide a memorable experience to our valued guests. I am delighted you enjoyed your stay, and our new sauna, however deeply disappointed our team did not deliver on the basics of welcoming our guests, the smile.
I will be sure to share with our front desk as a learning experience on the power of the smile. Only properties with special offers. Traveler Ranked Highest rated hotels on TripAdvisor, based on traveler reviews. Best Value Properties ranked using exclusive TripAdvisor data, including traveler ratings, confirmed availability from our partners, prices, booking popularity, location and personal user preferences.
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Properties ranked using exclusive TripAdvisor data, including traveler ratings, confirmed availability from our partners, prices, booking popularity, location and personal user preferences. See properties located closest to the center first with confirmed availability for your dates from our partners. InterContinental Chicago Magnificent Mile. Special Offer Book Direct and Save. Holiday Inn Chicago Downtown. W Chicago - City Center.
Special Offer Breakfast for 2 Included. Special Offer Member Rates. Crowne Plaza Chicago West Loop. The bar on the 15th floor has mesmerizing views and a great wait staff. Palmer House A Hilton Hotel.